Returns Policy

ThAt Keyphantom, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The product must be unused and in its original condition.
• All original packaging, accessories, manuals, and invoices must be included.
• A clear unboxing video recorded from the moment the parcel is opened is mandatory for any return claim.
• The return request must be submitted within 7 days of delivery.

Return Requests Will Not Be Accepted If:

• The product has been used, damaged, or modified by the customer.
• The original packaging is missing.
• No unboxing video is provided.
• The return request is made after 7 days of delivery.

Return Process

1. Contact our support team within 7 days of receiving your order.
2. Share your Order Number, issue details, and unboxing video.
3. Our team will review your request and provide further instructions.
4. Once approved and inspected, a replacement, exchange, or refund will be processed as applicable.

Important Notes

• Returns are accepted only for damaged, defective, or incorrectly delivered items.
• Shipping charges are non-refundable unless the error was made by Keyphantom.
• Keyphantom reserves the right to reject any return request that does not meet the above conditions.

Contact Us

📧 Email: click@keyphantom.store

📱 WhatsApp: +92 316 0614062

🌐 Website: https://keyphantom.store

For assistance regarding returns, exchanges, or order issues, please contact us through WhatsApp or email. We will be happy to assist you. 💙